Privacy Policy for Ride Surd - Booking App
Effective Date: [1-Apr-2023]
Introduction
Ride Surd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our taxi booking app as a user and when you use our driver app as a driver (collectively, the "Services"). By using Ride Surd, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information: We may collect personally identifiable information, including but not limited to your name, phone number, email address, and payment information when you use our Services as a user or driver.
Location Information: To provide our taxi booking service and match drivers with nearby rides, we collect location data, including your current location and destination. We may also collect location information, even when the app is running in the background, to improve our service.
Usage Information: We collect information about how you use the app, including your interactions with the app's features and the routes you take.
Device Information: We may collect information about your mobile device, including its model, operating system, unique device identifiers, and mobile network information.
Log Data: When you use our Services, we may automatically collect certain log information, such as your IP address, device event information, and the date and time of your requests.
How We Use Your Information
We use the information we collect for various purposes, including:
Providing Services: To provide you with taxi booking and related services as a user and to match drivers with nearby rides as a driver, including processing payments and communicating with you about your bookings.
Improving Our Services: To analyze usage patterns and trends, enhance the app's functionality, and develop new features.
Customer Support: To respond to your inquiries, resolve issues, and provide customer support.
Safety and Security: To verify your identity, monitor for fraudulent activity, ensure the safety and security of our users and drivers, and to match drivers with nearby rides using background location.
Marketing: To send you promotional materials and updates about our services, with your consent where required by law.
Sharing Your Information
We may share your information with the following parties:
Drivers and Users: We share location and booking details between drivers and users to facilitate taxi bookings.
Service Providers: We may engage third-party service providers to assist with various aspects of our Services, such as hosting, data analytics, and customer support.
Legal Requirements: We may disclose your information if required by law, in response to legal requests, or to protect our rights, privacy, safety, or property.
Your Choices
You have several choices regarding your personal information:
Account Information: You can update your account information in the app settings.
Location Services: You can enable or disable location services through your device settings.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the app or other means.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [[email protected]].
Thank you for using Ride Surd.
Your privacy is important to us.
